Friday 24th July – Monday 31st August (Open daily)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Tuesday 1st September – Sunday 1st November (Closed Fridays except for 30th October)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Saturday 14th March – Thursday 23rd July (Closed Fridays except for Derbyshire school holidays).
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
We understand the importance of access for all, so we have taken measures to ensure all of our visitors enjoy a great day with us whatever their ability.
Please see the information below to make your day with us as smooth as possible.
For Disabled Concession tickets and/or carer tickets, we kindly ask for any official documentation for proof of eligibility. Please click here for ticket prices. Without this proof, unfortunately a disability concession ticket cannot be given.
We understand blue badges are left on display in your car, if you have any other documentation this would be accepted. Alternatively, if you could take a picture of yourself with the blue badge, this will also be accepted.
While the sunflower lanyard is recognised for hidden disabilities by staff across the site, this unfortunately cannot be accepted as proof due to its commercial availability.
There are access ramps or lifts to all our visitor facilities. A “smoothway”, shown in the image to the left provides a smoother alternative to the cobbles for wheelchairs and buggies. Please click the image to make it larger.
Wheelchairs are available for hire from 10am until 4pm. If you would like to book a wheelchair in advance, please contact us the day before you visit to check availability.
There are disabled toilets located at the Red Lion Pub, the Tram Stop Cafe, Assembly Rooms and at the Wakebridge Tram Stop (all highlighted in the map)
We do not have a changing places toilet, but for changing of older children and adults, please ask staff for access to the First Aid hut.
Access Tram mentioned in the map will be available from 12th September.
Click here to download our full: Access Information for Visitors
Please click here to access our Sensory Map.
Our Access Tram will be out on a weekly basis, changing days depending on drivers available.
The upcoming days confirmed (subject to no engineering issues) are:
Please try and book ahead so that anyone with accessible or mobility needs get priority on the access tram.
Whilst anyone can ride the tram, priority will be given to anyone who otherwise wouldn’t be able to ride our other trams.
To book the tram, email accessibility@tramway.co.uk or call 01773 854 321.
Built in the 1980s as one of Blackpool’s last ‘old generation’ trams, Centenary type tram 645 was generously donated by Blackpool Transport Services and tramway member Peter Whiteley said it is a worthy successor to ‘Erich’ Berlin 3006.
Access tram 2 – Blackpool 645 has many strengths – not least its robust construction, to take a centre lift capable of taking heavy wheelchairs, lots of seats, and one-person operation.
We have carried out a full refurbishment, including reinstatement of electronics installation of a special heavy duty wheelchair lift fitting out with new features for visitors with various access needs (NTM is very popular with over a sixth of our visitors self-recording as disabled or less able).
You can still help by making a donation. We’re also excited to announce our new partnership with the Derby Community Lottery, meaning you can support this fundraiser and at the same time have a chance to win cash prizes! See Derby Community Lottery. Please help us spread the word!
There are 13 accessible blue badge spaces located by the main entrance.
We are breastfeeding friendly and you are welcome to breastfeed wherever you feel comfortable while at our attraction. If you wish to request a private area, please see the Duty Inspector at Town End tram stop and a facility will be made available for you.
The Museum has a bus stop directly outside the entrance which is serviced by High Peak Buses. All the buses are fully accessible. Click on service for timetable.
140 Matlock – Alfreton via Cromford & Crich
141 Matlock – Ripley via Tansley, Lea, Crich & Nether Heage
142 Alfreton – Neather Heage via Belper, Ambergate & Crich
143 Matlock – East Midlands Outlet via Tansley, Crich & Alfreton
Unfortunately, the services do no run on Sundays or Bank Holidays.
There are train services to Alfreton, Belper and Matlock. Please note there is no ramp from the platform nor accessible toilets at Alfreton Station. We advise checking all stations for access requirements on the National Rail website.
For services, please see the Trainline and East Midlands Railway websites.
