Saturday 14th March – Thursday 23rd July (Closed Fridays except for school holidays).
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Friday 24th July – Monday 31st August (Open daily)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
Tuesday 1st September – Sunday 1st November (Closed Fridays except for 30th October)
10am -5.30pm (last admissions 4pm)
10am – 4.30pm (last admissions 3pm)
We understand the importance of access for all, so we have taken measures to ensure all of our visitors enjoy a great day with us whatever their ability.
We accept the National Disability Card and the National Carers Card as proof of eligibility. Please see: www.disabilityid.co.uk
How to sign up for the scheme and apply for a cards:
National Disability Card
National Carers Card
There are access ramps or lifts to all our visitor facilities.
A “smoothway” provides a smoother alternative to the cobbles for wheelchairs and buggies.
Wheelchairs are available for hire from 10am until 4pm for a £10 deposit which is refunded when the wheelchair is returned. If you would like to book a wheelchair in advance, please contact us the day before you visit to check availability.
There are disabled toilets located at the Red Lion Pub, Assembly Rooms and at the Wakebridge Tram Stop.
We do not have a changing places toilet, but for changing of older children and adults, please ask staff for access to the First Aid hut.
We are very sorry, but our Access Tram (suitable for wheelchair users) has been retired and is not available for the 2025 season. We are currently fundraising to restore a new Access Tram. If you would like to help us raise funds for this worthy cause, please see our donations page.
Click here to download our full: Access Information for Visitors 2025
Please click here to access our Sensory Map.
We’re launching our appeal for a new Access Tram for Crich Tramway Village, following the decision to retire the small Access Tram, suitable for wheelchair users, which has served us so well over many years.
Built in the 1980s as one of Blackpool’s last ‘old generation’ trams, Centenary type tram 645 was generously donated by Blackpool Transport Services and tramway member Peter Whiteley. As a worthy successor to ‘Erich’, 645 has many strengths – not least its robust construction, to take a centre lift capable of taking heavy wheelchairs, lots of seats, and one-person operation.
It needs a lot of work to get it into working order as ‘Access Tram 2’, but when finished it will be in regular operation at our museum, with capacity for families and large groups to ride together (unlike its smaller predecessor). We are now determined to carry out this project over a 12 month window, but we need to raise £120,000 to carry out:
full refurbishment, including reinstatement of electronics
installation of a special heavy duty wheelchair lift
fitting out with new features for visitors with various access needs (Crich Tramway Village is very popular with over a sixth of our visitors self-recording as disabled or less able).
We know we can match fund and obtain some parts we need at cost or cut prices – and our volunteer team is keen to get to work as soon as possible. We’re looking for other project sponsors and partners, but you can help now, by making a donation. We’re also excited to announce our new partnership with the Derby Community Lottery, meaning you can support this fundraiser and at the same time have a chance to win cash prizes! See Derby Community Lottery. Please help us spread the word!
The Museum offers free admission for one carer per disabled person and a discounted rate for our disabled visitors. Please click here for ticket prices.
There are eight disabled parking spaces located by the main entrance.
We are breastfeeding friendly and you are welcome to breastfeed wherever you feel comfortable while at our attraction. If you wish to request a private area, please see the Duty Inspector at Town End tram stop and a facility will be made available for you.
The Museum has a bus stop directly outside the entrance which is serviced by Littles. All the buses are fully accessible. Buses run from Matlock (140), Ripley (141), Alfreton (140) and Belper (142). Unfortunately, the services do no run on Sundays or Bank Holidays. Click here for a full timetable for the bus service.
Bus Services 143/143A operate. Please see their timetable here: Public Transport in Derbyshire & the Peak District (derbysbus.info)
There are train services to Alfreton, Belper and Matlock. Please note there is no ramp from the platform nor accessible toilets at Alfreton Station. We advise checking all stations for access requirements on the National Rail website.
For services, please see the Trainline and East Midlands Railway websites.
