Volunteering

Volunteer tram conductors
Workshop volunteer
Volunteer tram crew, Sarah and Rebecca

Our History

Crich Tramway Village was established over 50 years ago by the Tramway Museum Society and has since developed into a major visitor attraction with more than 100,000 visitors per year. The Village is an Accredited Museum housing a unique collection of trams and tram related artefacts and trams running in passenger service daily.

The Museum’s success has been achieved as a result of the hard work of a large number of volunteers and staff in order to provide a welcoming experience for our visitors.

Click here for the Volunteer Form

Volunteering at the Village

We welcome volunteers of all ages from 13 years old, and all abilities but under 16 year olds require a supervisor with them. We regret that Crich Tramway Village cannot supply a supervisor to be with the volunteer constantly, although there will be general guidance on the volunteering activity.

We have a young members group who help with tram conducting, tram maintenance, special event days and a host of other things.

For some specific roles, volunteers must be aged 16 years, 18 years or above. Please see the individual details for each role.

We have families who span three generations, all getting involved in volunteering! We also have our own, low cost accommodation for volunteers to use (pre-booking required and small charge applies).

There is no restriction on the number of days you can contribute as a volunteer. Whether it is one day every three months, or several days a week, all volunteer contribution is valued and welcomed, every person plays a pivotal role at the Museum.

Joining our volunteer team can be very rewarding; you will meet new people, put your talents to good use, develop new skills and have fun.  We are keen to develop volunteer and staff expertise and full training is given to enable you to carry out your role.

 

Volunteering Opportunities

Seaside event

Events

We run a number of big events through the year that require lots of preparation and involvement in running.
Volunteers Richard and Duncan

Facilities

(Building maintenance, Gardening & landscape, Painting etc.) Our large museum site needs lots of care to keep it up to scratch. We welcome all levels of interest from retired professionals to keen amateurs year-round.
Volunteer Visitor Assistant

Visitor Experience

Our team of tour guides, customer care volunteers and meet & greeters all help to welcome the public and showcase our museum.
Volunteer serving ice cream

Retail & Catering

Keep our guests happy and refreshed by being involved in our catering department, or help them find a memento from their day out in our shops.
Track maintenance

Track/Overhead Line Maintenance

The line and overhead need regular maintenance to keep it operational. Could you help repair, paint and replace?

Please contact: volunteering@tramway.co.uk for further information.

Volunteer tram crew

Tram Crew

Have you ever fancied the chance to be part of our operational team? Why not join our traffic department and become a conductor, helping to keep our trams moving and providing an important customer facing role. You can progress to become a driver of our trams.
Volunteers working on a tram in the workshop

Workshop

From painting to machining, if you have an interest in helping to restore and keep our tram fleet operational, why not volunteer in the workshop? * please note some roles require prerequisite skills & trade experience.

Please contact: volunteering@tramway.co.uk for further information.

How to Get Started in Joining our Team of Volunteers

We hold regular no obligation New Volunteer Introduction Sessions so that you can meet some of the volunteering team and staff, ask questions and see some of the tasks in which you could get involved. If you would like to attend one of our Introduction Sessions please complete our Volunteer Enquiry Form.

Volunteering if you have a disability

I have a disability – can I volunteer at Crich Tramway Village?

No volunteer is turned away due to disability, and we will work with you to determine whether a suitable position can be found for you. However, whilst we will do our utmost to find a suitable volunteer role for you, Crich Tramway Village has a lot of safety critical roles and it is not always possible to find a safe role for prospective volunteers.

Do I have to tell you about my disability?

Many of the volunteer roles at Crich Tramway Village are safety critical. This means that, where an individual’s ability to undertake a task is compromised by a disability, it may result in a significant risk to the health and safety of the individual and of others. We have a duty of care to you and to all our volunteers, so you must disclose any disability on your application form.

I need a carer / supervisor – can I volunteer?

If you need a carer or supervisor, you must provide your own nominated carer / supervisor, who must also become a volunteer and who must attend and work alongside you whenever you volunteer at the tramway. We regret that Crich Tramway Village is not able to provide a carer / supervisor for you.

I am a wheelchair user – can I volunteer?

Crich Tramway Village is a heritage tramway, and whilst improvements have been made by adding a smooth-way to the main street, there may be areas which are difficult for wheelchair users. We may be able to find a suitable volunteer role for you if your skills can be used in accessible areas.

What suitable vacancies are there?

Whether or not you have a disability, there are areas which would welcome volunteers. Some may be more suited to your needs and our Volunteer Co-ordinator will advise you on application.
For details on Safety Critical work, see the Office of Road and Rail link: https://orr.gov.uk/rail/health-and-safety/health-and-safety-laws/rogs/safety-critical-work.

Still Undecided?

If would like to find out more about becoming a volunteer, don’t be shy – email us at volunteering@tramway.co.uk or telephone us on 01773 854321, we will be pleased to hear from you.

Opening Dates & Times 2024

Autumn Season

Monday 2nd September – Sunday 3rd November (closed Fridays EXCEPT Friday 1st November for school holidays).

Opening times:

Weekends/Bank holidays: 10am – 5.30pm – last admissions 4pm.

Weekdays: 10am – 4.30pm – last admissions 3pm.

We will also be open on Saturday 9th and Sunday 10th November for a special event. Online bookings only and NO return tickets may be use for this event.

Opening times for 9th & 10th November: 12.00pm - 8.00pm (last admissions 6.30pm).

 

 

Crich Tramway Village is a brand name for the National Tramway Museum (Accredited with Arts Council England), solely owned and operated by The Tramway Museum Society, incorporated in England with liability by guarantee (no. 744229). Registered charity number 313615. Our ICO number is Z6700136.

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