Customer Charter
We are committed to excellent customer service and want you to enjoy your visits to Crich Tramway Village. You can download our Customer Charter here (PDF).
Should you have any cause for complaint, please email us: enquiry@tramway.co.uk
Opening Dates & Times 2024
Autumn Season
Monday 2nd September – Sunday 3rd November (closed Fridays EXCEPT Friday 1st November for school holidays).
Opening times:
Weekends/Bank holidays: 10am – 5.30pm – last admissions 4pm.
Weekdays: 10am – 4.30pm – last admissions 3pm.
We will also be open on Saturday 9th and Sunday 10th November for a special event. Online bookings only and NO return tickets may be use for this event.
Opening times for 9th & 10th November: 12.00pm - 8.00pm (last admissions 6.30pm).