Customer Charter

We are committed to excellent customer service and want you to enjoy your visits to Crich Tramway Village. You can download our Customer Charter here (PDF).

Should you have any cause for complaint, please email us: enquiry@tramway.co.uk

Contact

CLOSED UNTIL 15TH MARCH 2025

Crich Tramway Village is a brand name for the National Tramway Museum (Accredited with Arts Council England), solely owned and operated by The Tramway Museum Society, incorporated in England with liability by guarantee (no. 744229). Registered charity number 313615. Our ICO number is Z6700136.